TECHNICAL SOFTWARE SUPPORT

Get the most from your investment from our software systems.

SUPPORT SERVICES

Our goal at Sempre is to help you get the most from your investment from our software systems.

Support and advice are important components to help you increase your efficiencies and improve bottom line by ensuring you can access knowledge and understanding to help your team be confident in the systems operation.

We provide a help desk underpinned by our software partners which provides a near 24/7 support service.

Support is provided:

  • Onsite
  • WebEx
  • Telephone
  • Email

SUPPORT SERVICES INCLUDE

  • Knowledge searchable database
  • Account management with personal preference settings
  • Ticketing system ensures service is visible and time bound
  • Ticketing history allows you to effectively collaborate with your support team

 

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